Privacy Policy

Privacy Policy

Effective date: 17 August 2026

Sino East Steel Group (“we”, “us”, “our”) operates the website segsteel.pl and supplies steel pipes, coils, sheets, scaffolding systems and structural products to buyers in Poland and the European Union. This Privacy Policy explains what personal data we collect through this website, why we collect it, how we use it and what rights you have under the General Data Protection Regulation (GDPR) and the Polish Act of 10 May 2018 on the Protection of Personal Data.

1. Data Controller

The data controller for the processing described in this policy is Sino East Steel Group, Daqiuzhuang Industrial Park, Jinghai District, Tianjin, China. You can contact us at any time:

• Email: [email protected]
• WhatsApp / WeChat: +86 186 2208 8833
• Telephone: +86-22-68581698 / +86-22-68961006
• Skype: paulpaul120481

2. Personal Data We Collect

We collect only the data that is necessary to respond to your enquiry and to perform our contract with you:

• Enquiry data: name, company name, position, email address, telephone number and the content of the message you send through our contact form or by email, WhatsApp or Skype.
• Business data: product specifications, quantities, destination port and other information you provide in the course of a quotation or order.
• Technical data: IP address, browser type and pages visited, collected through cookies and analytics tools to keep the website secure and to understand how visitors use it.

3. Purposes and Legal Bases of Processing

We process your personal data for the following purposes, based on the legal bases set out in Article 6 of the GDPR:

• Responding to enquiries and preparing quotations (Article 6(1)(b) – steps taken at your request prior to entering into a contract).
• Performance of supply contracts, including production, shipping, customs documentation and after-sales support (Article 6(1)(b)).
• Compliance with legal obligations, such as tax, customs and export documentation requirements (Article 6(1)(c)).
• Legitimate interests, such as improving our website, preventing fraud and keeping business records (Article 6(1)(f)).
• Consent, where we ask for it separately, for example for marketing communications (Article 6(1)(a)). You may withdraw your consent at any time.

4. Recipients of Your Data

We do not sell your personal data. We share it only with:

• Service providers that support our website and business operations (hosting, email, analytics, communication tools such as WhatsApp).
• Freight forwarders, inspection bodies (e.g. SGS, TUV, Bureau Veritas) and customs brokers where necessary to perform your order.
• Public authorities where we are legally required to do so.

Where personal data is transferred outside the European Economic Area (for example, to our offices or service providers in China), we rely on appropriate safeguards in accordance with Chapter V of the GDPR.

5. Cookies

This website uses cookies and similar technologies to ensure the site functions correctly, to analyse traffic and to improve your experience. You can control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

6. Retention of Data

We keep enquiry data for as long as needed to handle your request and, for concluded orders, for the period required by applicable tax, customs and contract law (typically up to 10 years for accounting records). Technical logs are kept for a shorter period, usually no longer than 12 months.

7. Your Rights

Under the GDPR you have the right to:

• Request access to your personal data;
• Request correction of inaccurate data;
• Request deletion of your data (“right to be forgotten”);
• Restrict or object to processing;
• Receive your data in a structured, machine-readable format (data portability);
• Withdraw consent at any time;
• Lodge a complaint with a supervisory authority – in Poland, the Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warsaw, [email protected]).

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Data Security

We apply appropriate technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), access controls and restricted data access within our export team.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available on this page, and the effective date above shows when it was last changed.

If you have any questions about this Privacy Policy, please contact us at [email protected] or by WhatsApp at +86 186 2208 8833.